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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Mascorro

March 10, 2026

5  out of  5
rating by Michael Mascorro
"I’m definitely gonna recommend Todd and State Farm. Great guy, professional, easy to work with. Wanted to help me out. Todd gave me excellent service, recommendations, and was very patient with me."
We responded:
"We are grateful for your 5-star review, Michael! Thanks for taking a moment to share your positive rating of State Farm Agent Todd Riggs’s Team here in Toledo . "
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Tegridy 1

March 4, 2026

5  out of  5
rating by Tegridy 1
"Very helpful"
We responded:
"Thank you for taking the time to leave such a great review, Tegridy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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LaToya Taylor

February 27, 2026

5  out of  5
rating by LaToya Taylor
"The agent Zack was very kind, very professional and very informative as to what I have in my policy The customer service was really great and I would definitely refer my friends and family to State Farm. Thanks again Zack."
We responded:
"LaToya, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Todd Riggs’s Team—we are always here to help!"
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Adrian Cook

February 18, 2026

5  out of  5
rating by Adrian Cook
"I worked with Zack Chevalier and I'm very impressed and grateful for the time he spent explaining everything and saving me money. I'm switching from Allstate and bundling my home and auto with state farm saving just over 800 a year."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Riggs’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dennis Dutkiewicz

February 12, 2026

5  out of  5
rating by Dennis Dutkiewicz
"Everything went easy and fast with good savings zock was very helpful and professional highly recommend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Riggs’s Team! We deeply appreciate your kind words here in Toledo . "
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Larry Turner

February 12, 2026

5  out of  5
rating by Larry Turner
"Todd and his staff have always been very helpful to me, and my friends, love State Farm Insurance."
We responded:
"Thank you for taking the time to leave such a great review, Larry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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J Neeld

February 12, 2026

5  out of  5
rating by J Neeld
"Responds very quickly in all aspects."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Toledo to know that you had such a wonderful experience with us here on State Farm Agent Todd Riggs’s Team."
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Robert Grande

February 12, 2026

5  out of  5
rating by Robert Grande
"Todd and his staff are a pleasure to work with and highly responsive. He is the ultimate professional and made obtaining insurance stress and hassle free. I would recommend him to anyone in the area considering a change to their insurance provider."
We responded:
"Thank you so much for the 5-stars, Robert! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ms M

February 9, 2026

5  out of  5
rating by Ms M
"Good communication at Todd Riggs State Farm Agency."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Todd Riggs’s Team. "
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Grace Momenee

January 30, 2026

5  out of  5
rating by Grace Momenee
"Todd and his team are always so communicative and responsive, and they could not be more open about policies and helpful in understanding them. I would recommend their customer service to anyone!"
We responded:
"Thank you so much for the 5-stars, Grace! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brian Babcock

January 30, 2026

5  out of  5
rating by Brian Babcock
"Zack is a great person to work with. He was very helpful and answered all my questions promptly. Great place to get insurance."
We responded:
"Thank you so much for the 5-stars, Brian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dave Grabarczyk

January 29, 2026

5  out of  5
rating by Dave Grabarczyk
"I have had Todd as my insurance agent for many, many years. He always checks on you to see if you have any insurance problems or need updates. A very good guy to work with. I had water damage in my basement a few years back and State Farm covered the damage completely. I am totally satisfied."
We responded:
"Hey Dave, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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Debra Davis

January 29, 2026

5  out of  5
rating by Debra Davis
"I have had State Farm for many years. Prompt and excellent customer service which is very important to me."
We responded:
"We are grateful for your 5-star review, Debra! Thanks for taking a moment to share your positive rating of State Farm Agent Todd Riggs’s Team here in Toledo . "
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T Spencer

November 17, 2025

5  out of  5
rating by T Spencer
"Extremely knowledgeable and professional navigated my complicated policy with ease and gave me a great rate with Home and Auto"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Estok

September 19, 2025

5  out of  5
rating by Rachel Estok
"Laura and Kelly at the office are wonderful and so helpful and very responsive to emails and/or calls!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laura Lawson

August 25, 2025

5  out of  5
rating by Laura Lawson
"I had an amazing experience working with Zack at Todd Riggs State Farm! He was absolutely phenomenal. From start to finish, he made sure all of my needs were taken care of with professionalism and kindness. Zack was polite, courteous, and explained everything thoroughly so I truly understood my options. What I appreciated most was that he never pressured me into buying anything. Instead, he took the time to walk me through what was available and helped me make the best decision for my situation. I left feeling confident, informed, and very happy with my choice. I highly recommend asking for Zack if you’re looking for someone who genuinely cares and goes above and beyond for his clients!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Benjamin L

July 19, 2025

5  out of  5
rating by Benjamin L
"Todd and Zack gave me a great quote and were great to work with!"
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Tonia Hunt

May 14, 2025

5  out of  5
rating by Tonia Hunt
"This is the best team ever! . I have been a customer for over a decade. Join the family, you will not regret your choice!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Louis Calender

May 12, 2025

5  out of  5
rating by Louis Calender
"Kelly was very prompt and accommodating with the insurance change for my customer. thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tommy

March 29, 2025

1  out of  5
rating by Tommy
"I was a client for over 12 years and filed zero claims outside of a towing for a vehicle break down. No accidents, no,tickets and yet my insurance rates climbed nearly every 2 months for a year and a half until I switched to Allstate and saved over 700 dollars. They have now owned me 475 dollars for a refund for 2 months. Not really sure what happened to this company but they have turned out to be over priced and unreliable."
We responded:
"Thank you for your feedback. I believe we have your refund resolved at this point but if not please reach out directly to us at our office for handling."
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Steve Dolgin

January 31, 2025

5  out of  5
rating by Steve Dolgin
"Todd was very responsive to my needs, and I'm happy that I've made the move to State Farm. Thank you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karrie Jackson

January 26, 2025

5  out of  5
rating by Karrie Jackson
"I have known Todd for over 2 decades, and have come to know him as a trusted resource in the industry. His wealth of knowledge, sensitivity, attention to detail and sense of urgency all work together in making it easier to choose State Farm for our insurance needs. Insurance policies are cumbersome, but Todd Riggs is text book in assuring that you are able to understand. Thank you Todd for a great experience with our most recent changes and with the services that you have provided over the years. We are truly pleased."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bill Weimer

January 17, 2025

5  out of  5
rating by Bill Weimer
"We had a very good experience with Todd. He was very complete, knowledgeable, and helpful in ensuring our needs were covered. Additionally, we saved about $800 /year in our combined homeowners and auto coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerry Ervin

December 31, 2024

5  out of  5
rating by Jerry Ervin
"Todd and everyone in his office is always. Polite helpful and goes out of their way to make sure everything is taken care my wife and I would highly recommend him and his staff to anybody looking for insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Urbanski

November 15, 2024

5  out of  5
rating by Michael Urbanski
"Very pleasant State Farm Insurance professionals. Knowledgeable and helpful in making a beneficial transition with Home and Auto Insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"